JOB POSITION: ORDER MANAGER

Civil Attributes

• Age group: 19 to 25
• Marital Status: Not Married
• Gender Preference: female

Academic and professional requirements

• Educational qualification: Undergraduate preferred(DUT, HND, BTS, BSc)
• Professional experience: 2 years of customer service experience

Responsibilities

• Check in one time for your shift
• Gather specific shift information from management
• Set up your waitressing section
• Ensure basic tools available before starting shift(Paper, Pen, Calculator, etc)
• Greets guest and make them feel comfortable
• Take care of all guests at all times
• Master menu items and be able to describe them appropriately to guest
• Take and manage orders(food, breverages, and other services)
• Ensure timely delivery of orders
• Check in with guest to ensure that everything is going well
• Upsell food, breverages and/or other services to guests as much as possible
• Be proactive and deliver guest bills and thank them for dining
• Receive payments(cash, VISA, Coupons, Mobile Money)
• close orders in the billing system
• Work with servers to ensure proper hygiene at all tables at all times
• Work with Management to control sales versus cash available
• Escalate issues to Management in a timely manner
• Perform any other duty as may be advised by management
• Clock out of your shift

All applications should be sent to hr@yelofastfood.com latest 20th October 2014